Frequently asked questions
Filter our FAQ’s
- GENERAL
- Account & Subscriptions
- Shipping & Delivery
- Legalities
- Payment & Discounts
- Order Issues
- Returns & Refunds
General
CBD, cannabidiol, is one of over 100 natural compounds from the cannabis plant, but it’s most often derived from hemp. It’s known for its enormous therapeutic potential and appears to play the most significant role in the plant’s benefits. While like THC, CBD is a cannabinoid, it is non-psychoactive, meaning you won’t get “high”.
CBD works by acting on the endocannabinoid system, a biological system that helps regulate physiology, mood, the immune system and the everyday experience. In an optimal state, the body naturally produces signals to self-regulate, but signs of discomfort, like stress, can disrupt it’s ability to do so. Enter CBD. It’s a safe, natural way to calm the body and bring it back to homeostasis.
Full spectrum, or “whole plant extract”, consists of cannabidiol (CBD) and its accompanying phytocannabinoids, terpenes, and flavonoids. The synergistic relationship between these natural compounds creates an “entourage effect”, magnifying the natural benefits of the plant. Broad spectrum CBD has a full spectrum profile but the THC is removed. In a broad spectrum product, multiple phytocannabinoids, terpenes and flavonoids are preserved; therefore, it can still deliver the enhanced benefits of the “entourage effect”. CBD isolate is exactly what it sounds like – the isolated form of the cannabinoid. During the extraction process, all other plant compounds, including phytocannabinoids like THC, terpenes and flavonoids are removed.
Hemp is of the same genus as Cannabis, but contains less than 0.3% THC. To legally grow industrial hemp, it must test below 0.3% THC in dry weight. Humans have grown hemp for thousands of years and it’s one of the strongest, most durable, natural soft fibers on this planet. This makes hemp useful for a wide variety of things like paper, fuel, oils, medicine, clothing, housing, plastic, rope, and even food – like hemp milk and hemp hearts!
There may be contraindications with our products and existing medications you are on. It’s best to consult a qualified medical professional regarding the use of any CURED supplement alongside your current prescribed regimen.
Account & Subscriptions
For all products available on subscription, simply choose the frequency in which you would like your products to be shipped and you’ll automatically receive 20% off. Depending on your selection, you will be billed accordingly and your products will be shipped to your door! Subscriptions can be paused, updated, or cancelled at any time.
Your subscription can be cancelled at any time! Simply delete any unwanted scheduled orders from your account and you will no longer be billed for future renewals. Cancellations must be received at least 24 before renewal orders are processed to ensure the cancellation can be fully processed. You will receive an email confirmation of the cancellation.
Shipping & Delivery
All CURED Nutrition™ products are tested for quality and are carefully inspected before shipment but we understand not all delivery drivers handle shipments as gently as we do. If for any reason your product has been damaged in transit, please email us at support@curednutrition.com.
Orders are processed within 24-48 hours of receipt Monday through Friday. If your order is received after 1pm MST or after business hours it will be processed the following business day. Shipping times will vary based on your location. We cannot guarantee a delivery date, but the standard transit time provided by our delivery service is 4-6 days after the order has been picked up.
Unfortunately due to varying international regulations we are not currently shipping outside the U.S. Please check back at a later date!
Legalities
We source all of our products from hemp, which is classified as cannabis with less than 0.3% THC by weight. However, depending on the product and type of extract used in each, THC may or may not be present. We carry both full spectrum (with THC) and THC free options. Several of our THC free products include Rise, Aura, Zen and Flow. Additionally, with every product and batch we perform third party testing which can be used to verify potency and purity, including the presence or absence of THC. While we cannot make claims as to whether or not one would pass a drug test, we can say with certainty that all of our THC free products are in fact verified to be THC free.
Third-party testing of hemp-derived CBD products is not a requirement by law, but it can be an important indication of quality and is the key understanding the potency and purity of a product. Each CURED product is third-party tested for the absence of harmful contaminants like microbials, pesticides and heavy metals. Fully aligned with complete transparency, we’ve published the details directly on our website.
A Proposition 65 warning is required for products that have any amount of THC in them, including microdose THC. THC is on the Proposition 65 list because exposure to this chemical during pregnancy may affect the development of the child based on the findings of several animal studies. Some of the chemicals listed in Proposition 65 are listed because significant exposure can cause cancer, however, in the case of THC, the warning pertains not to cancer but to the possibility of birth defects if a mother is exposed to THC while pregnant. For more information visit: https://www.p65warnings.ca.gov/fact-sheets/cannabis-marijuana-smoke)
Payment & Discounts
We are grateful for the sacrifices of those who have served as members of the United States Military. As a token of our gratitude, we happily extend an exclusive discount to all members of the United States Military, past or present. To receive your discount, simply reach out to us with any of the following documentation: VA card, military dependent ID, State Issued ID that displays your Veteran designation, or most recent “LES” paystub.
Order Issues
Once an order is placed, we cannot guarantee the order can be cancelled, due to rapid processing times. However, if the order has not yet shipped, we will do our best to honor your cancellation request. If the order cannot be cancelled for any reason, we’re happy to assist with the returns process upon your order’s arrival. Subscription renewal orders cannot be cancelled once they have been processed.
Returns & Refunds
We believe in our products so much that we’re pretty sure you’re gonna love them; but, if for any reason you're not satisfied, we’ve got you covered. All CURED Nutrition products carry a 30-day Customer Satisfaction Guarantee. Per our satisfaction guarantee, if you are not satisfied with your purchase you will be issued a store credit or an exchange. Your request must be received within a 30-day window of delivery of your original purchase to qualify. At this time, subscription renewal orders are not eligible for return or refund.
EASE THE MIND,SOOTHE THE BODY
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